Privacy policy

PRIVACY POLICY — SUPERCALM

Last updated: January 2026

At SUPERCALM, your privacy is essential to us. This policy explains clearly and transparently how we collect, use and protect your personal data.

1. Data we collect

When you visit our site or place an order, we may collect:

Personal information: first and last name, mailing address, email address, phone number
Order information: products purchased, transaction history, preferences
Payment information: processed securely by our approved providers (Shopify Payments, Stripe, PayPal). We never store your full banking details.
Technical data: IP address, device type, browser, browsing data
Cookies: used to improve your experience (see section 4)

2. How we use your data

Your information is used solely to:

Process and deliver your orders
Provide customer service (answering questions, tracking, returns)
Keep you informed about the status of your order
Prevent fraud and secure transactions
Continuously improve our site and products
Send you marketing communications only with your consent (newsletter, exclusive offers)

3. Payment security

All payments are processed through PCI-DSS certified providers. Your banking data is SSL-encrypted and never passes through our servers.

4. Cookies

We use cookies to remember your cart, analyze site performance, personalize your experience and measure the effectiveness of our marketing campaigns. You can disable cookies in your browser settings at any time.

5. Sharing your data

We never sell your personal data. It may be shared only with our payment providers, carriers, marketing tools (anonymized data) and legal authorities upon valid judicial request.